Shipping & Exchange Policy

Enjoy fast, easy shipping with RCHIVE. See below for shipping options and details.

Standard Shipping

Orders placed Monday to Friday before our shipping cut-off time of 2pm ET will be shipped the same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

FREE STANDARD SHIPPING ON ALL DOMESTIC ORDERS OVER $300

Express & Priority Shipping

Orders placed before our shipping cut-off time of 2pm ET will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale, and holiday periods, additional processing time may be required.

 

US and Canada Shipping

Service Shipping Charge Order Placed Order Delivered
Standard Determined at Check-out Anytime 1-5 Business Days
Express Determined at Check-out Anytime 1-3 Business Days
Priority Determined at Check-out Monday – Thursday before 1 pm ET Next Day

International Shipping

Service Shipping Charge Order Placed Order Delivered
Standard Determined at Check-out Anytime 1-5 Business Days
Express Determined at Check-out Anytime 1-3 Business Days

EXCHANGES & RETURNS

NO RETURNS

Our policy is 14 days for an exchange. No exceptions.

To be eligible for an exchange, your item(s) must be in its original packaging, and unused.

Exchange Policy:

Items can be exchanged for items of equal or of greater value.

Items must be shipped out within 14 days from the day received

Once we receive the item, your account will be credited for future purchases.

Account credits must be used within 30 days of credit initiated, or else they will expire.

Shipping

To return your product for an exchange/credit, please mail your item(s) to 451 Pleasant Ridge Avenue, Vaughan, ON, L4J 8X2, Canada.

Shipping costs are not covered by RCHIVE and are therefore non-refundable.

Times are varied on when you will receive your exchanged item(s) depending on your location.

Sale items

Only regular priced items may be exchanged, sale items are final sale.

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