Return & Exchange Policy

Returns

Our policy is 7 days for a return.

Item must be shipped out within 7 days from the day received.

To be eligible for return, item(s) must be in its original packaging and unused. If we have reason to believe that it's been used, item(s) will be sent back to you.

Exchanges

Our policy is 14 days for an exchange.

Items can be exchanged for items amounting to equal or of greater value.

Items must be shipped out within 14 days from the day received.

To be eligible for exchange, item(s) must be in its original packaging and unused. If we have reason to believe that it's been used, item(s) will be sent back to you.

Once we receive the item, you will be credited for future purchases.

Shipping

To return or exchange your item(s) for free, you can schedule a drop off in-store.

Unit# 227 - 7250 Keele Street, Concord, ON L4K 1Z8

You can also mail your item(s)

451 Pleasant Ridge Avenue, Vaughan, ON L4J 8X2

*Shipping costs are not covered by RCHIVE and are therefore non-refundable.

Sale items

Please note: Sale items are final sale.

For any additional questions, please contact us